Motus Holdings Receptionist KZN

Motus Holdings Receptionist

Job Purpose:

The successful candidate will be responsible to deliver reception duties in order to respond to visitors, clients, and other related queries accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Key Responsibilities:

• Deliver on agreed performance targets according to set procedures and service level agreement.
• Report on transactional activities to provide timely information for decision-making in the area of accountability.
• Execute work in line with governance and compliance processes.
• Identify and apply known solutions to operational problems and escalate unresolved issues.
• Receive visitors to the organization, determine their needs and direct them accordingly in a manner that enhances org reputation.
• Plan for, administer, and process receptionist-related tasks and activities effectively and efficiently in alignment with performance objectives.
• Respond promptly to calls in a professional manner, ensuring excellent and accurate client service enhancing companies reputation.
• Execute work activities effectively and efficiently in order to prevent financial losses.
• Deliver work activities adequately to satisfy internal and external customers.
• Assist customers with queries and direct them to the relevant department to ensure prompt and effective resolutions, enhancing customer experience.
• Attend training initiatives to improve work quality and enhance own skills.

Minimum Qualification:

• Matric
• Administrative or Secretarial qualifications will be an advantage
• Minimum 1-2 years experience as a receptionist/switchboard

Knowledge and skills.

• Good written and verbal communication skills
• Multi-tasking capability without compromising on quality.
• Proficient in handling office equipment (i.e. switchboard machines, printers, photocopy machines, thumbprint machines, etc.)
• Advanced knowledge of Microsoft Office applications, specifically MS Word, Outlook, and Excel

Technical Competencies:

• Administrative Support.
• Client Orientation and Customer Focus.
• Reading Comprehension.
• Trust and Integrity.
• Should you not be contacted within 2 weeks after the closing date, please consider your application unsuccessful.

How to apply:

Click Here To Apply